Privacy Policy

    Effective Date: August 20, 2025

    Information We Collect

    Palo Alto Optics ("we," "our," or "us") collects information you provide directly to us, such as when you:

    • Submit a contact form or consultation request
    • Subscribe to our newsletter
    • Communicate with us via email or phone
    • Use our website and services

    Types of Information:

    • Personal Information: Name, email address, phone number, company name, job title
    • Technical Information: IP address, browser type, device information, website usage data
    • Project Information: Details about your optical engineering needs and requirements

    How We Use Your Information

    We use the information we collect to:

    • Respond to your inquiries and provide consultation services
    • Send you relevant updates about our services and industry news
    • Improve our website and services
    • Comply with legal obligations
    • Protect our rights and prevent fraud

    Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

    • With your explicit consent
    • To comply with legal requirements or court orders
    • To protect our rights, property, or safety
    • With trusted service providers who assist in our operations (under strict confidentiality agreements)

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

    Your Rights

    Depending on your location, you may have the following rights regarding your personal information:

    • Access and receive a copy of your personal information
    • Correct inaccurate or incomplete information
    • Delete your personal information
    • Restrict or object to processing
    • Data portability
    • Withdraw consent (where processing is based on consent)

    California Privacy Rights (CCPA/CPRA)

    If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

    • Right to Know: You can request information about the personal information we collect, use, disclose, and sell
    • Right to Delete: You can request deletion of your personal information
    • Right to Correct: You can request correction of inaccurate personal information
    • Right to Opt-Out: You can opt-out of the sale or sharing of your personal information
    • Right to Limit: You can limit the use and disclosure of sensitive personal information
    • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

    To exercise these rights, please contact us at liangoptics@gmail.com with "California Privacy Rights" in the subject line. We will verify your identity before processing your request.

    Categories of Personal Information We Collect:

    • Identifiers (name, email, phone number)
    • Commercial information (project requirements, consultation details)
    • Internet activity (website usage, interactions)
    • Professional information (job title, company)

    Sale of Personal Information: We do not sell personal information to third parties.

    Cookies and Tracking

    Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser preferences. For detailed information, please see our Cookie Policy.

    Data Retention

    We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

    International Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information during such transfers.

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

    Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    Email: liangoptics@gmail.com

    Address: Palo Alto, California, United States